2022RS33 - Key Account Manager

The CCI FRANCE UAE is looking for its new Key Account Manager, the ideal candidate will be a hard-working professional able to undertake a variety of tasks and work diligently under pressure.

Reporting to:  Deputy Managing Director
Contract type: Full time, local contract
Location: Abu Dhabi offices

The Key Account Manager, is able to provide a broad range of services to support the different stages of the companies’ development.

She/he is to be one of the CCI France UAE pillar representative to the local business community within the assigned industry sectors.

She/he is multitask and manages several projects simultaneously.

Deliver services that increase business opportunities for companies in compliance with the CCI France UAE’s procedures

  • Assess the potential of a project or a product on a  sample  of  prospects and analyze the  local competition 
  • Manage Business-prospecting missions : deliver  market  studies  and  business-matching  meetings  with  potential partners based  on  company's  specifications
  • Get the approval of the list of prospects targeted according to the specifications
  • Organize a  customized  program  of business meetings
  • Brief the client upon his arrival in Abu Dhabi and debrief before her/ his departure
  • Client can be assisted during meetings upon request
  • Offer assistance to French companies not already settled in the UAE, to pursue their commercial development locally. This is achieved by maintaining a close relationship with the identified prospects and partners for up to 6 months.
  • Facilitate UAE Market workshops on specific sectors in the sectorial areas assigned 
  • Provide  market  discovery  and  trade  missions  for  companies interested  in  finding  out  more  about  new  countries  and  how  to  develop  activities  out  of the  UAE
  • Make presentation to ensure the promotion of all the services of the CCI France UAE
  • Demonstrate initiative, be proactive and propose new offers and services

Membership within the assigned industry sectors

  • Development of the CCI France UAE  Membership 
  • Renewal of membership, new members, resigned members
  • Meet with new  - existing CCI France UAE based members to understand their needs
  • Enroll new members mainly as companies and not individuals, keep existing members
  • Identify potential sponsorship opportunities for CCI France UAE events;
  • Communication with members and non- members
  • Responsible for the Extranet information regarding members
  • Responsible for maintaining the accuracy of the CRM for the key accounts including the opportunities module.
  • Issue membership invoices and chase payments

Lead sectorial committees and forums

  • Lead specific industry sector as assigned by the Deputy Managing Director
  • Set a calendar of activities with his/her colleagues of the UAE
  • Organizes large events such as sectorial forums
  • Build and maintain business and profitable partnerships with key clients and members
  • Identify potential speakers for conferences, panel discussion or workshops and contact them
  • Identify potential sponsorship opportunities and sponsorship strategy with the support of the Deputy Managing Director
  • Define the sponsorship packages in collaboration with the Membership & Sponsoring Manager
  • Create the content for the Director of Communications
  • Issue sponsorship invoices and chase payments

Manage projects:

  • Define the guidelines with the Deputy Managing Director and ensure their follow-up
  • Provide weekly reports on the project’s progress
  • Define the schedule
  • Follow the execution of the schedule and the respect of the deadlines
  • Define the distribution of roles and tasks of contributors
  • Supervise the workload
  • Define the priorities with the support of the Deputy Managing Director


  • Use and update the CRM following appointments with Sponsors, partners and prospects
  • Support the CRM administration
  • Update CRM throughout the year - Track and chase members to build their online profile, insure data accuracy for assigned accounts
  • Update members/companies profiles when needed in CRM  or when required by a member for assigned accounts
  • Verify and approve online profile changes by each members through CRM
  • Issue invoices through CRM when required and send them to the right contact (membership, events, sponsorship)
  • Contact members and invite them to update their online profile for the Directory 
  • Help members update their profile online and/or proceed member replacements
  • Monitor subscriber lists to update the main mailing list  
  • Assist to implement and use efficiently the CRM and train the staff and trainees

Financial Management

• Define the budget and margin associated of projects and get it approved by the Deputy Managing Director
• Monitor and manage the budget of projects assigned
• Provide weekly financial report on projects to the Deputy Managing Director
• In charge of gross margin and profitability
• Collect receipts payment and manage delinquencies as per the CCI France UAE’s procedures


  • Take part in the main CCI France UAE events (FT, BAH, forums etc…) and network with attendees

Skills and experience required:

  • 5+yrs of BD or Key Account Management experience
  • Multi-task from A to Z
  • Positive mindset, team spirit, solidarity
  • Problem-solver
  • Ethics and non-disclosure attitude
  • Excellent commercial and communication skills
  • Excellent initiative skills
  • Excellent organizational and leadership skills
  • Professional, sociable attitude towards members, non-members and colleagues
  • Represents well the CCI France UAE at all time, both when on and off duty
  • Autonomous, Adaptable and flexible, Team spirit
  • Fluent in both English and French

Interested candidates, please apply online. Only shortlisted candidates will be notified.


In case your profile matches the offer, we will contact you as soon as possible. If you do not receive feedback from us within two weeks, please consider that your application has not been selected for this offer.

Please note that we only consider candidates who are already in the United Arab Emirates.


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