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Are your staff happy with their IT setup? Only one in four actually are...

54% of managers think staff are happy with their IT (but only 24% actually are)

If that has you twitching at your desk, buckle up, because there’s a whole lot more to talk about in nexthink’s State of the DEX Industry Report.

Let’s start with the fact that employees only report 44% of tech issues in the first place – just imagine how much the other 56% might be costing your business.

But before you get too distracted by that, let’s get back to the headline here: that being that 54% of managers think staff are happy with their IT, but only 24% of staff are actually satisfied with it. 

Or, to put it another way, IT decision-makers’ perception is completely out of step with reality, which simply can't be good for the company. Read more.